> For the complete documentation index, see [llms.txt](https://docs.suisnap.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.suisnap.com/sui-metamask-snap/knowledge-base.md).

# Knowledge Base

### Troubleshooting Snap connection

If you have trouble connecting to the Snap on <https://suisnap.com> or web3 apps, make sure you're using the most recent version of MetaMask and that any other wallets that might be interfering with MetaMask are disabled.

If you're using Chrome, you can do that by visiting [chrome://extensions](chrome://extensions/) and disabling other wallet extensions that might be interfering by toggling the switch off in the bottom right corner:

![](https://3940755557-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FtXCYJDntYO5v8pYpRZjP%2Fuploads%2F5B561DhJx4uA36qSQFpi%2Fimage.png?alt=media\&token=65b78b97-2862-4910-afb8-969adab1e42c)

To update MetaMask to the newest version, open its details window and press the `Update` button in the upper left corner:

<figure><img src="https://3940755557-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FtXCYJDntYO5v8pYpRZjP%2Fuploads%2FrLbVAWqs27xkzPtnot2Z%2Fimage.png?alt=media&amp;token=e469d264-ffc5-4ce7-9f9f-0c5b5610b669" alt=""><figcaption></figcaption></figure>